
The importance of feedback for team performance: five ways internal comms can help create a culture of open and constructive feedback
When you think of giving and receiving feedback at work it’s often in the context of a performance review. But recent research shows how feedback within teams can improve their performance and that this has a knock-on effect on wider business performance. Yet giving and receiving feedback is something many people find hard. So, how can we as IC pros help individuals, teams, managers and senior leaders become comfortable enough with feedback that everyone gains?

The Head Office v frontline culture clash – how to stop it going terribly wrong
There are many shocking aspects to the Post Office scandal but, as internal communicators, the one we’ve been reflecting on recently is the blatant disregard those in Head Office had for their Postmasters and Postmistresses. In particular, what that said about their culture and how that culture made all the issues with their Horizon IT programme so much worse.
Photo by sl wong: https://www.pexels.com/photo/oblong-brown-metal-mailbox-947384/

Culture builders: how internal comms shapes a company culture
Sophie uses far too many metaphors to talk about how important internal comms is in the shaping of company culture.
Image Credit: Oană Andrei

The power of storytelling in internal communications: tips from Cosy Meerkat
Kate emphasises the power that storytelling continues to hold in internal comms - and shares Cosy Meerkat’s top tips to harness that power.
Photo credit: Suzy Hazelwood

How your company values influence the talent you attract
Are you finding it hard to attract the right people to fill your job vacancies at the moment? If you are, have you considered how your company values (or perhaps your lack of them) might have a role to play? In our third blog on the topic of values, we’re looking at a key reason why so many leaders and business owners are now not just on board with having values, they’re also making sure they’re embedded in their organisation’s culture.

Seven ways to promote your workplace values
Rebecca shares seven ways to promote your workplace values.

What is internal communications?
What is internal communications? A guide to all that it involves including employee experience and customer experience.






