The Head Office v frontline culture clash – how to stop it going terribly wrong
Thought Piece advice Sophie Pentony Thought Piece advice Sophie Pentony

The Head Office v frontline culture clash – how to stop it going terribly wrong

There are many shocking aspects to the Post Office scandal but, as internal communicators, the one we’ve been reflecting on recently is the blatant disregard those in Head Office had for their Postmasters and Postmistresses. In particular, what that said about their culture and how that culture made all the issues with their Horizon IT programme so much worse.

Photo by sl wong: https://www.pexels.com/photo/oblong-brown-metal-mailbox-947384/

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How your company values influence the talent you attract
Thought Piece advice, Advice Kate Shanks Thought Piece advice, Advice Kate Shanks

How your company values influence the talent you attract

Are you finding it hard to attract the right people to fill your job vacancies at the moment? If you are, have you considered how your company values (or perhaps your lack of them) might have a role to play? In our third blog on the topic of values, we’re looking at a key reason why so many leaders and business owners are now not just on board with having values, they’re also making sure they’re embedded in their organisation’s culture.

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