
The importance of feedback for team performance: five ways internal comms can help create a culture of open and constructive feedback
When you think of giving and receiving feedback at work it’s often in the context of a performance review. But recent research shows how feedback within teams can improve their performance and that this has a knock-on effect on wider business performance. Yet giving and receiving feedback is something many people find hard. So, how can we as IC pros help individuals, teams, managers and senior leaders become comfortable enough with feedback that everyone gains?